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FAQ

General Questions

PS4™Xbox OneSteam®
What is the difference between DOA6: Core Fighters and the retail version of the game?

In Core Fighters, you can play most of the modes of game as much as you want only with certain characters (note for Story Mode, only the introductory chapter is available). Please check here for more details.

PS4™Xbox OneSteam®
Nothing downloads after I redeem a code for DLC.

Please refer to the support site of your hardware provider if you are having trouble downloading content.

PS4™Xbox OneSteam®
Can I carry over my DLC and other data from DEAD OR ALIVE 5 Last Round?

Purchased DLC and save data from the DOA5 series cannot be carried over.

PS4™Xbox One
Can I carry over save data from the Online Beta Test or Deluxe Demo versions of DEAD OR ALIVE 6?

Save data from the Online Beta Test and Deluxe Demo versions cannot be carried over.

Steam®
How do I start the Steam® version?

Steam client software is required to install and run DOA6.
You can play DOA6 only after installing the Steam client software and registering an account.
An internet connection is required to install the Steam client software and when starting the game.

Steam®
Can I use a game controller?

Controllers that support XInput can be used.

Steam®
Can I play the game by using a keyboard only, and not using a game controller at all?

Keyboards are also supported. The game can be played by using only a keyboard.

Steam®
What are the general PC specifications required to play the game?

The recommended specifications can be found here.

Offline Play

11.26 UPDATE
PS4™Xbox OneSteam®
The character fight counts and strike/throw/hold counts are not updated correctly in DATABASE in DOA CENTRAL or title conditions.

The fight records that appear in DATABASE, and the records required to unlock titles, are only counted from the following modes:
ONLINE (RANKED MATCH/LOBBY MATCH)
VERSUS
ARCADE
TIME ATTACK

The accomplishments in the following modes are not counted towards the fight records:
STORY MODE
DOA QUEST
SURVIVAL
TRAINING (FREE TRAINING/TUTORIAL/COMMAND TRAINING/COMBO CHALLENGE)

PS4™
There are no costumes I can purchase using Premium Tickets.

You will not be able to use Premium Tickets after you purchase all available items exchangeable for Premium Tickets.
(To avoid this you can check the "Number of Premium Tickets required to unlock all costumes" within "Premium Ticket Info" in WARDROBE.)

Note: You will still be able to purchase DLC costumes directly from the store, even when you own Premium Tickets. However, once you purchase the applicable DLC, you will not be able to use your remaining Premium Tickets. Please check if you own any Premium Tickets before purchasing costumes, and please check the number of Premium Tickets you will need, before purchasing them.

PS4™
There are multiple accounts in use on my PS4. Can Premium Tickets be used by a different account from the one that purchased them?

The data related to the ownership of Premium Tickets, and costumes purchased using Premium Tickets, is stored on each individual account, and will not be accessible from other accounts.
If you use two accounts, A and B, on your PS4, neither the Premium Tickets nor the DLC costumes purchased with Premium Tickets, purchased on account A, can be accessed from account B.

PS4™
I cannot purchase more Premium Tickets.

We have introduced a setting that will prevent users from purchasing more tickets than the number of tickets required to unlock all available DLC costumes.
(E.g.: If you need 20 more Tickets to unlock remaining costumes, and currently own 8, you will not be able to purchase "Set of 20" or "Set of 50" Tickets, as those numbers are more than the remaining 12 tickets you need to purchase (20-8=12).

PS4™Xbox OneSteam®
I can't purchase the temporarily unlocked characters in WARDROBE.

When characters are temporarily released for free, during that period they can only be purchased directly from the platform store. You can press △ button (Y button) in the main menu to access the store.

PS4™Xbox OneSteam®
I can't unlock some items in BGM and DOA ENCYCLOPEDIA.

Some character-related BGM tracks and titles are tied to specific Fighter Levels.
Incidentally, DOA ENCYCLOPEDIA entry 065 unlocks when Nyotengu's Fighter Level reaches Level 55.

PS4™
I wanted to purchase Premium Tickets in PS STORE but couldn't find them.

Premium Tickets can only be purchased from WARDROBE in-game:
Pressing OPTIONS button while in WARDROBE will open the Premium Tickets selection menu, and you will be transferred to the appropriate PS Store page after selecting the option you wish to purchase.

PS4™
I can't purchase or use Premium Tickets in WARDROBE.

Premium Tickets can only be purchased while online.
(Costumes purchased with Premium Tickets can still be used offline.)

PS4™
If I clear my save data, will my Premium Tickets and costumes I unlocked using them also disappear?

The purchase data for Premium Tickets and costumes respectively is stored on a server, and will be recovered when you connect to the network. The purchased costumes will be usable even after save data is deleted, as long as you connect to the network.
Data concerning Premium Ticket ownership is also stored in the Store, and will not be lost even if save data is deleted.

PS4™
I can't find any costumes I can purchase using Premium Tickets.

Premium Tickets can't be used if you already own all items that can be purchased using Premium Tickets.
(This can be checked by accessing "Premium Ticket Info" and "Number of Premium Tickets required to unlock all costumes" info in WARDROBE.)

PS4®Xbox OneSteam®
The voice audio for Mai Shiranui and Kula Diamond doesn't change to English.

Only Japanese voice audio is available for Mai Shiranui and Kula Diamond.

PS4®Xbox OneSteam®
I can't use Mai Shiranui or Kula Diamond in the STORY, QUEST, and TUTORIAL modes.

To access Mai Shiranui or Kula Diamond in these modes you will need to purchase character licenses from your platform store.

PS4™Xbox ONESteam®
In a fight versus another user with the Event mode is ON, the game does not pause even when I hold down the pause button.

When fighting another person with the Event mode ON, both players 1 and 2 must simultaneously hold down the pause button to pause the game.
Note: In a future update, we plan to implement a correction that enables the game to be paused when either player 1 or player 2 holds down the pause button.
From Ver.1.03 on it is possible to pause the game when only one player holds down the pause button.

Steam®
I'm using an AMD Radeon graphics card and the game crashes on certain stages.

With drivers v19.1.1 and above, the problem can be avoided by changing the following setting:
1. Load AMD Radeon Settings and open the Gaming tab.
2. Open Global Graphics.
3. Select the GPU Workload and change it from "Graphics" to "Compute."
4. Click Yes to restart AMD Radeon Settings for the change to take effect.
This has been fixed in Ver.1.03a.

Steam®
I'm unable to capture a screenshot using F12.

The game is using Steam client settings for the screenshot function. Please confirm the following Steam settings:
- Please select "Enable the Steam Overlay while in-game" through [Steam]>[Settings]>[In-Game].
- Please confirm that your screenshot shortcut key is set to F12. If it is set to another key, please make sure you are using the correct key when attempting to capture screenshots.

PS4™Xbox ONESteam®
I am unable to save replays.

The number of replays that can be saved and stored is limited. Once you reach that limit, you will not be able to save any new replays.
To save new replays, remove existing replays from DOA CENTRAL: THEATER.
Note: The maximum number of replays that can be saved is 200.
Note: If the OPTIONS setting "Overwrite" has been turned on, when the number of saves exceeds 200, the oldest data will be overwritten automatically.

PS4™Xbox ONESteam®
Replays from different versions cannot be played.

Replay data from Ver. 1.00 is incompatible with Ver. 1.01 and later versions. As such, replays created by using Ver. 1.00 cannot be played by using Ver. 1.01 or a later version.
Also, replay data created by using Ver. 1.01 or a later version cannot be played by using Ver. 1.00.

PS4™Xbox ONESteam®
If I have triggered an arena prop once in the Tutorial without fulfilling the objective, I am unable to proceed because the prop cannot be triggered again.

Use one of the following commands to reset all area props and character positions. (The same commands can also be used in FREE TRAINING, COMBO CHALLENGE, and other modes.)

Playstation®4: Hold down the L3 button, or press the touch pad button + R2
Xbox One: Hold down left stick + RT
Steam®: Hold down left stick + RT

PS4™Xbox ONESteam®
What does the "Repeat" setting do in COMBO CHALLENGE?

This allows you to toggle whether or not to stay on the same combo after you have completed it successfully.

PS4™Xbox ONESteam®
The Move Details window keeps changing pages.

Push the R3 button to lock or unlock the current Move Details page. A small key icon will show in the upper left corner when the page is locked.

PS4™Xbox ONESteam®
In FREE TRAINING mode, I cannot accept Throwdowns whilst on standby. (I do not know how to configure settings for Throwdowns.)

Select RANKED MATCH in ONLINE, and then set a character to be used in Ranked Matches.
Note: Throwdowns will be fought with the character you set for Ranked Matches, not with the character used in FREE TRAINING.

PS4™Xbox OneSteam®
What is "YOUR FIGHTER"?

The character to be displayed on the main menu screen.
The costume and hairstyle for "YOUR FIGHTER" can be customized from the wardrobe.

Steam®
The game does not start.

Issues can be improved by performing one or more of the procedures below.

1.) The game might not run if other applications are running.
Please try exiting other applications that are running and try running the game again.

2.) The computer being used might not meet the required specifications for running the game.
Please confirm whether the required specifications are met by referring to the displayed error message.
(Click here for PC specifications.)

3.) It might be possible to resolve the issue by setting the installation destination as below.
- Install the game on the C drive.
- Make sure to use alphanumeric characters only for the path of the installation destination. (In other words, please do not use space characters, multi-byte characters, or special symbols.)

Steam®
How can I change resolution and sound settings?

They can be changed from OPTIONS.

Steam®
I cannot configure the keyboard.

Keyboard configuration is not supported.

Steam®
How many items of save data can I create?

Only 1 item of save data can be saved for each Steam account.
If the Steam client is logged into by using a different Steam account, such save data will be different.

Steam®
Where is save data saved?

Save data is created at the following path: Documents\KoeiTecmo\DEADORALIVE6\(numbered folder)\under

Steam®
Can I use another person's save data?

Copied files of save data can be used if the same Steam account and version of the game are used.
Save data created by using a different Steam account cannot be used.

Steam®
The game runs slowly.

Issues can be improved by changing the GRAPHICS settings from OPTIONS.

Online Play

Steam®
The graphic quality appears lower than my settings during online matches.

During online matches, if one player has lower processing speed, their opponent will also experience a delay. In some circumstances, the match may not even be possible due to the discrepancies of the conditions of the opponents.
To ensure the best online experience, your graphics settings may be lowered automatically to maintain the optimal processing speed.

PS4™Xbox One
What is NAT type?

It is an estimate of whether you will be able to properly match with other users.
Type 3 (PS4®) / Strict (XboxOne) means that matching will most likely fail, please use the following to adjust your settings:

> For PS4® users (https://manuals.playstation.net/document/en/ps4/settings/nw_test.html)
> For XboxOne users (https://support.xbox.com/en-US/xbox-one/networking/network-settings)

Please beware that DOA6 team will not be able to assist you with these settings.

Steam®
When trying to enter the room name or use text chat in LOBBY MATCH, the virtual keyboard doesn't appear even after pressing the ▶ key.

This issue is caused by the fact that Big Picture was turned OFF during the July 2019 Steam client update.
Please use either of the methods below to re-activate the Big Picture:
(The settings below are not be necessary when using the USB keyboard option added in Ver.1.09.)

① Activate Big Picture in Steam
 ・In Steam client go to [Steam]>[Settings]>[In-Game]
 ・Select the 「Use the Big Picture Overlay when using a Steam Controller from desktop] option
 ・Restart DOA6

② Activate Big Picture mode only for DOA6
 ・Unselect the 「Use the Big Picture Overlay when using a Steam Controller from desktop] from ①
 ・In Steam client go to [Library]> Right click on [DEAD OR ALIVE 6] and select Properties
 ・Under [General] tab select [Use your global Steam Input settings (None)] for [Steam Input Per-Game Setting (Requires restart of game) ]
 ・Or, under [General] tab, select [Forced On] for [Use BPM Overlay when Steam Input is Active Per-Game Setting (Requires restart of game)]
 ・Restart DOA6

PS4™Xbox ONESteam®
While using the text input option when changing the room name or using text chat in LOBBY MATCHES, the cursor on the keyboard doesn't respond to the directional pad.

By the Steam default settings, the cursor movement is assigned to the analogue sticks, while directional pad is used to input arrow keys.
If you wish to change the default setting to use directional pad to move the cursor, please use the following method:
1. Open Steam>Settings>Controller>BIG PICTURE CONFIGURATION and select the ON-SCREEN KEYBOARD tab.
2. Select the directional pad settings tab.
3. Select the up button, and on the D-Pad Up Binding screen, select In-Game Action.
4. On the In-Game Action screen, select "Move Up" for the up button.
5. Similarly, select "Move Down", "Move Left", and "Move Right" for the remaining buttons.
6. Return to the previous screen and select "Done".

PS4™Xbox ONESteam®
I'm unable to input letters while entering a room name or using the text chat.

If a controller was connected after the game was launched, the input of letters will be temporary unavailable. Please re-launch the game after you connect your controller.

PS4™Xbox ONESteam®
During a LOBBY MATCH, I'm suddenly locked out of the room and returned to the main menu.

If the host (that is, the player who created the room) leaves the room, the room is disbanded, and remaining players are returned to the main menu.

PS4™Xbox ONESteam®
I cannot name rooms for LOBBY MATCHES.

In Ver.1.03b, the name of the room is equivalent to the online ID of the host (that is, the player that created the room). The feature that allows players to name rooms will be implemented in a future update.
⇒ The option to enter a custom room name was added in the Ver.1.05.

PS4™Xbox ONESteam®
I cannot begin watching a LOBBY MATCH after it has started.

In games up to and including DOA5LR, the spectating system caused the network communication of the players fighting to slow down, and adversely affected the conditions for fighting.
As such, although mid-battle spectating has been removed in order to prioritize fighting over the spectating system, the conditions for fighting and consistency of spectating have been improved.

PS4™Xbox ONESteam®
In order to play a LOBBY MATCH with Rank A opponents, my friend created a room with the Rank set to F- to U+, but when I searched for a room with search settings set to A to A+, I couldn't find the room.

The Opponent Strength setting (Ranking range) allows you to set the Ranking of opponents you want to battle.
A search for a room will be successful only if the following 3 conditions are met at the time of the search:
1. The Rank of the room creator is within the range of the Rank setting searched for.
2. The Rank of the searcher is within the Rank range of the room.
3. The Rank range set to the room is within the range of the Rank range set at the time of the search.

In the example for this query, conditions (1) and (2) are met, but condition (3) is not, so the room is not found.
In this case, when searching, only rooms for which the Rank setting is set to F- to U+ will be found.

PS4™
With Core Fighters installed, when I recieve an invitation for lobby match, sometimes it moves to PlayStation™Store.

If you recieve an invitation for lobby match while there is a lock icon on the retail version DOA6 at the home screen, PS4 tries to activate the retail version, then moves to PlayStation™Store if you don't have the retail version. You can confirm this by checking if at the home screen there is a lock icon next to "start" under the application image for DOA6.
Solution: Remove the retail version DOA6 icon with locked mark next to "start"(press OPTIONS button and select "delete"). Then PS4 will activate DOA6: CoreFighters.

PS4™
With both DOA6 retail version and DOA6: CoreFighters installed, when I recieve an invitation for lobby match, it says to shutdown DOA6: CoreFighters.

If you installed both DOA6 retail version and DOA6:CoreFighters, DOA6 retail version will be activated.
In that case, you have to shutdown DOA6: CoreFighters when you recieve a invitation during play.

PS4™Xbox ONESteam®
Is there a penalty for a dropped connection during battle in a Ranked Match?

There is a penalty for a dropped connection during a Ranked Match. From the time you are matched to an opponent to the finish of the match, if your connection is dropped, you will lose Ranking Points. The number of Ranking Points deducted depends on your Rank.
Note: Matching probability may be reduced for the players who are confirmed to have repeatedly dropped out of online matches.

PS4™Xbox ONESteam®
Can I play online matches between different platforms, such as PS4™, Xbox One, and Steam® etc.?

You cannot play online matches between different platforms.

PS4™Xbox ONE
When will we be able to play the online modes?

Playing in online modes without applying the version 1.01 update may cause unforeseen errors to occur, so please make absolutely sure to apply the update before playing the game.

PS4™Xbox ONE
Sometimes the connection quality icon is a straight antenna, but other times it is a wavy antenna. What is the difference?

A wavy antenna icon is used to denote players with wireless connections, while a straight antenna icon is for those with LAN connections.

PS4™Xbox ONE
There is nothing displayed within my information area.

Make sure that you are signed in to PlayStation™Network or Xbox Live.
If nothing displays several minutes after signing in, restarting the game may fix the issue.
If that does not work, the game may be in maintenance mode. Please wait a while and then try connecting again later.

PS4™Xbox ONE
I cannot find a match.

Your network or router settings might be limiting network traffic to one way. If that is the case, then you need to change your router settings to allow communication in order to use the P2P networking used by the game.
Adjust network settings at your own risk.

1. Check the following pages to ensure that you are using the proper router settings.
PS4™: https://manuals.playstation.net/document/gb/ps4/settings/nw_test.html
Xbox One: https://support.xbox.com/en-GB/xbox-one/networking/network-settings

2. (If your router's UPnP setting is off)
Ensure that the following ports are open:
*If your router has the UPnP function enabled, it is possible for a port to be blocked even with the above settings applied. In those cases, please disable the UPnP function before configuring your port settings.
*If your router has the UPnP function disabled, be sure to also disable the UPnP setting in the Network Settings menu of your system as well.


You need to open the following ports to enable network communication for your system.

■ PS4™
TCP:80, 443, 3478, 3479, 3480, 5223, 8080,
UDP:3478, 3479, 3658,

■ Xbox One
TCP:3074, 53, 80
UDP:88, 3074, 53, 500, 3544, 4500

Please check the following pages for more details.
PS4™: https://manuals.playstation.net/document/gb/ps4/settings/nw_test.html
Xbox One: https://support.xbox.com/en-GB/xbox-one/networking/network-ports-used-xbox-live

3. Enable the ICMP setting for your router.
*Now, please try searching for a new match again.

4. (If still unsuccessful)
Check to see that the ports listed below are open:

UDP:49152-65535

*Now, please try searching for a new match again.

5. (If still unsuccessful)
If you are using a headset, please try disconnecting it.
By doing so, it will reduce the risk of a communication failure when creating an online session.
*Now, please try searching for a new match again.

6. (If still unsuccessful)
It may be that there are no players who currently meet your specified search criteria. Try changing your search criteria, or wait a short while and try searching again.

Known issues

Steam®

After the update to ver.1.11 on Steam, a known issue has caused multiple instances of mistaken identification of disconnections caused by users during RANKED MATCHES. This issue has been corrected in the ver.1.12. However, it is possible that the disconnection rate will still incorrectly appear as 'High' for users who have experienced the misidentification issues in the past. Having your disconnection rate appear as 'High' may cause difficulties during matchmaking. We sincerely apologize for the inconvenience this may cause. This problem will be addressed in a future update.
Note: This does not affect PS4™ and XBoxOne versions of the game.

PS4™Xbox ONESteam®

There is currently a known issue with Diego's Morphing Ninja Costume, where the Headband doesn't disappear even with the Faux Hawk hairstyle.
⇒ Corrected in Ver.1.12.

PS4™Xbox ONESteam®

The recovery of Leifang's Break Blow opening attack is different from other characters.

This issue has occurred with v1.11 and will be addressed in a future balance update.

PS4™Xbox ONESteam®

When a character attacks while jumping over an obstacle, if their opponent performs a low critical hold at the same moment, the jumping character will sometimes jump over their opponent and their attack can miss.

This is a known issue and will be addressed in a future balance update.

PS4™Xbox ONESteam®

Sometimes attacks pass over and miss.

This is a known issue and we are currently working on the best solution.

PS4™Xbox ONESteam®

Sometimes, when Break Blow is used against a character wearing Momiji's Glasses, glasses will remain in the air.
⇒ Corrected in Ver.1.12.

PS4™Xbox ONESteam®

The following glasses currently cannot be equipped with Zack's "Deluxe" and Happy Wedding costumes:

Marie Rose's Under Rim Glasses
Honoka's Under Rim Glasses
Zack's Summer Sunglasses
Tina's Summer Sunglasses
Jann Lee's Summer Sunglasses
La Mariposa's Summer Sunglasses
Bayman's Summer Sunglasses
Mila's Summer Sunglasses
Diego's Summer Sunglasses

⇒ Corrected in Ver.1.09.

PS4™Xbox ONESteam®

The following issues were confirmed to occur on the SEASIDE EDEN stage:
- The Coconut Danger does not operate correctly during online matches.
- If "OBJECT DISPLAY" setting is set to OFF in Graphics settings on the PC version or during online play, a replay of a match where a collision with a palm tree occurred will not play correctly.
These issues will be addressed in the future updates. Thank you for your understanding.

PS4™Xbox ONESteam®

An issue concerning display and acquisition of titles and other unlocks was reported after the update introduced in the Ver. 1.04.
Unlocks that may be affected by this issue are the following:
- Titles
- Difficulty of offline modes
- System voice
- Trivia
- DOA Encyclopedia
- BGM
⇒ Corrected in Ver.1.06.

PS4™Xbox ONESteam®

At the beginning of a LOBBY MATCH, instead of the titles set individually for each character, the titles set for "YOUR FIGHTER" are displayed. A correction will be implemented in a future update to ensure that the correct titles are displayed.
⇒ Corrected in Ver.1.05.

PS4™Xbox ONESteam®

After update application, replay data saved in the older versions may become unplayable. Known errors are being corrected continuously. Please exit the replay through the pause menu if your replay data has become unplayable.

PS4™Xbox ONESteam®

Various issues may occur when attempting to load data associated with version 1.01 or higher while using version 1.00. Please apply the most recent update.

PS4™Xbox ONESteam®

In Ver. 1.00, the following costumes cannot be used at the wardrobe even if they have been purchased:
- Kasumi: Costume 07
- Kasumi: Costume 08
- Kasumi: Costume 09
- NiCO: Costume 04
- NiCO: Costume 05
- NiCO: Costume 06

This issue can be corrected by applying the most recent update.
Alternatively, they can be selected by purchasing the hairstyles below.

Purchasing the hairstyle "Kasumi: Ponytail (Yellow Ribbon)" enables "Kasumi: Costume 07", "Kasumi: Costume 08", and "Kasumi: Costume 09" to be selected.
Purchasing the hairstyle "NiCO: Bob (Yellow hairclip)" enables "NiCO: Costume 04", "NiCO: Costume 05", and "NiCO: Costume 06" to be selected.

PS4™Xbox ONESteam®

The pause menu cannot be opened while the game is paused in FIGHT VIEWER or SPECTATOR modes.
This issue can be corrected by first canceling the paused state.
⇒ Corrected in 1.04a

PS4™Xbox ONESteam®

If only the file named "SYSTEMDATA" in the folder Documents\KoeiTecmo\DEADORALIVE6\(numbered folder)\SYSTEMDATA is deleted, the game can no longer be started. As such, please delete the "SYSTEMDATA folder" itself. If the game is started in this state, a new "SYSTEMDATA folder" and "SYSTEMDATA" file are created, and a new game can be started.
Note: This issue will be corrected in a future update.
After I deleted save data, the message "Failed to load data." was displayed, and the game could no longer be started.
⇒ Corrected in 1.02

Steam®

If SCREEN SETTINGS is set to "Full Screen", the "BRIGHTNESS" option is not applied, even after being changed.
To change the brightness, please change your screen setting to a setting other than "Full Screen".
⇒ Corrected in 1.04a