| Topics | Platforms | |
|---|---|---|
| Q1: | Can I carry over my DLC and other data from Dead or Alive 5 Ultimate? | PS4™ PS3™ |
| A1: |
UPDATED 7/21 The Hot Getaway costumes for DOA5 and DOA5 Plus can be carried over. Please refer to this chart for details. We plan on accomodating the carry over of the Hot Getaway costumes from DOA5 and DOA5 Plus at a later date. We apologize for any inconvenience you might have encountered. |
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| Q2: | How can I carry over DLC that I purchased for Dead or Alive 5 Ultimate on PS3™? | PS4™ |
| A2: |
UPDATED 7/21 All DLC for DOA5 Ultimate for PlayStation®3 systems can be carried over to PlayStation®4 systems. 1. Go to PlayStation®Store with the same Sony Entertainment Network (SEN) account used to purchase the downloadable content for the PS3™ version of the game and you will be able to download the relevant DLC free of charge. 2. Select the relevant DLC and begin the download. *Please check to ensure that the selected DLC is free of charge. NOTE Please be aware that we will enable the carry over of DLC purchased for Dead or Alive 5 Ultimate for PS3™ to the PS4™ version of DOA5LR as soon as the items are ready. The timing of these updates will vary by region and platform. Additionally, please note that these plans are subject to change at any time. |
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| Q3: | How can I carry over DLC that I purchased for Dead or Alive 5 Ultimate on Xbox 360? | X |
| A3: |
1. Go to Xbox Games Store with the same Xbox Live account used to purchase the downloadable content for the Xbox 360 version of the game and you will be able to download the relevant DLC free of charge. 2. Select the relevant DLC and begin the download. If you purchased a set before, you will need to download the set. If you purchased an individual item before, you will need to download the individual item. *Items which display "Install" on the store can be carried over. *Items which display a price must be purchased. NOTE Please be aware that we will enable the carry over of DLC purchased for Dead or Alive 5 Ultimate for Xbox 360 to the Xbox One version of DOA5LR as soon as the items are ready. The timing of these updates will vary by region and platform. Additionally, please note that these plans are subject to change at any time. UPDATE: The current Xbox Store setup does not allow DLC to be carried over in sets. In order to carry over a DLC set from the Xbox 360 version, you will need to download each item from the set individually. |
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| Q4: | How can I carry over my save data from Dead or Alive 5 Ultimate for PS3™? | PS4™ |
| A4: |
*You cannot import your save data if you have already created save data for DOA5LR on PS4™. In this case, you will need to delete your save data for DOA5LR on PS4™ and follow the procedure described below. 1. Install the update scheduled to be made available from February 17th for the PS3™ version of Dead or Alive 5 Last Round (or Dead or Alive 5 Ultimate). *Applying the update to DOA5U will change the game title to "Dead or Alive 5 Last Round." 2. Select "Options" from the main menu on Dead or Alive 5 Last Round for PS3™ and press the ■ button to upload your save data online. 3. Start up Dead or Alive 5 Last Round for PS4™ while it is connected online. Carrying over your save data will enable you to keep items such as your game progress, and any titles you have obtained. |
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| Q5: | How can I carry over my save data from Dead or Alive 5 Ultimate for Xbox 360? | X |
| A5: |
*You cannot import your save data if you have already created save data for DOA5LR on Xbox One. In this case, you will need to delete your save data for DOA5LR on Xbox One and follow the procedure described below. 1. DO NOT START THE GAME! Please install the following mandatory catalogs first. Please check here for more detailed instructions. DOA5U Costume Catalog 4 DOA5U Costume Catalog 9 DOA5U Costume Catalog 11 DOA5U Costume Catalog 14 DOA5U Costume Catalog 17 DOA5LR Costume Catalog 2 2. Install the title update for the Xbox 360 version of Dead or Alive 5 Ultimate scheduled to be released after February 17th. *Applying the update to DOA5U will change the game title to "Dead or Alive 5 Last Round." 3. Select "Options" from the main menu on Dead or Alive 5 Last Round for Xbox 360 and press the X button to upload your save data online. 4. Start up Dead or Alive 5 Last Round for Xbox One while it is connected online. Carrying over your save data will enable you to keep items such as your game progress, and any titles you have obtained. |
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| Q6: | What costumes are included with the package release of Dead or Alive 5 Last Round? | PS4™ PS3™ X |
| A6: |
Please refer to this chart for details. *For those of you who have purchased DOA5LR, please take care not to purchase the same DLC again. *If you have performed the free update from DOA5U to DOA5LR, the DLC costumes sold for DOA5U will not be included. |
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| Q7: | Can I purchase individual costumes for the PS4™ version of the game on PlayStation®Store? | PS4™ |
| A7: | DLC costumes for DOA5U for PS3™ are only available in packs on PlayStation®Store for the PS4™ version of the game. If you wish to purchase individual costumes, you will need to purchase them for Dead or Alive 5 Ultimate on PS3™ and then carry over your save data. | |
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| Topics | Platforms | |
|---|---|---|
| Q1: | Can I use DLC with the trial version of the game? | X |
| A1: | You are unable to use downloadable content such as characters, costumes or the Story Mode with the trial version of the game for Xbox One. Please take care not to purchase items which you will be unable to use. If you want to use downloadable content, please purchase Dead or Alive 5 Last Round (Full Version) or Dead or Alive 5 Last Round: Core Fighters | |
| Q2: | It's taking a long time to boot the package version of the game for Xbox One. | X |
| A2: | Since the package version needs to load the DLC on the first time it starts up, it will take some time (about 30 min.) before you are able to play the game. | |
| Q3: | The game title remains Dead or Alive 5 Ultimate even after applying the title update. | PS3™ Xbox 360 |
| A3: | Dead or Alive 5 Ultimate for PS3™ and Xbox 360 will become "Dead or Alive 5 Last Round" with this update, but the game title in the XMB™ or the Xbox Home screen will remain "Dead or Alive 5 Ultimate." If the Dead or Alive 5 Last Round title logo is present on the title screen, then the update has been applied correctly. | |
| Q4: | How can I play Dead or Alive 5 Last Round on Xbox 360? | Xbox 360 |
| A4: |
You can play Dead or Alive 5 Last Round on Xbox 360 by downloading the free update for Dead or Alive 5 Ultimate on Xbox 360. The extra characters (Marie Rose, Phase 4, Nyotengu, Honoka, Raidou) are not included in the free title update. Updated 2/20/2015 In order to prevent players on Xbox 360 from mistakenly purchasing the digital version of DOA5U when they actually intended to purchase the digital version of DOA5LR, we have removed the digital version of DOA5U for Xbox 360 from Xbox Games Store. In addition, please note that we do not offer a digital version of DOA5LR for Xbox 360. We apologize for any inconvenience this may cause. |
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| Q5: | I am unable to purchase DLC for the retail version of the game on its release date. | PS4™ X |
| A5: |
DLC will be made available as soon as possible. The timing of these updates will vary by region and platform. Additionally, please note that these plans are subject to change at any time. | |
| Q6: | I am unable to use my DLC after deleting my digital copy of Dead or Alive 5 Ultimate from the hard disk drive. | PS3™ |
| A6: |
You can obtain the relevant DLC by downloading it once again from PlayStation®Store. Please check here for more detailed instructions.
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| Q7: | What is the difference between DOA5LR: Core Fighters and the retail version of the game? | PS4™ X |
| A7: |
In Core Fighters, you can play all modes of the game (except Story Mode) as much as you want with certain characters. Please check here for more details. | |
| Q8: | Nothing downloads after I redeem a code for DLC. | PS4™ |
| A8: |
Please refer to the following website if you are having trouble downloading content: https://support.us.playstation.com/app/answers/detail/a_id/2169/ | |
| Q9: | I am not able to purchase a character key. | PS4™ PS3® X |
| A9: |
Please make sure that you have Dead or Alive 5 Last Round: Core Fighters installed. If you have it installed and are still unable to purchase characters, please contact User Support. |
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| Q10: | I can't find Costume Catalog 1 (for the retailer bonus costumes) or Costume Catalog 3 (for the Showstoppers Encore costumes）. | PS4™ PS3® X |
| A10: |
UPDATED 7/21 Released Patch v1.03. These two catalogs are not displayed the online store. They can only be downloaded when you input the serial code for the costumes. |
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| Q11: | I was able to download and install retailer bonus costumes, but am not able to see or use them in-game. | PS4™ PS3® X |
| A11: |
Content that is purchased and installed while the game is booted will be usable after you exit and restart the game. Also, in some cases DLC can only be used when you are signed in to PSN℠ or Xbox Live, so please make sure you are signed in before playing. |
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| Q12: | I'm not able to find the content I'm looking for when I access Xbox Store from the in-game menu. | X |
| A12: |
UPDATED 7/21 Released Patch v1.03. Xbox Store only displays up to 25 results when searches are performed from the in-game menu. To search all DLC, please follow the steps below: 1. Select "Xbox Store" from the top in-game menu. 2. At the Marketplace Results screen, press the Menu button. 3. Select "Xbox Store home" from the menu. 4. Select "Games" from the Home menu. 5. Select "Search". 6. Enter the name of the content you want to search for in the search field （e.g. "School Uniform Kasumi"） 7. Select the content from the results screen and confirm the download. 8. Navigate down to the "Queue" tab to confirm that the content is installing. 9. The content will be ready to use once the installation is complete. * Your Xbox One console must be connected to Xbox Live. |
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| Topics | Platforms | |
|---|---|---|
| Q1: | I purchased the digital full version of the game, but when I started the game after the download finished, I was only able to use four characters. | PS4™ X |
| A1: | The game might still be installing. Although you may play the game before it has finished installing, some game modes and characters may not be available until the installation is complete. You will be able to use all characters and all modes once the installation has finished. When you try to select a mode that is not playable yet, a message will be displayed informing you that the installation is still in progress. | |
| Q2: | I purchased the disc version of the game, but when I started the game, I was only able to use four characters. | PS4™ X |
| A2: | Please see A1. | |
| Q3: | I am unable to save photos or replays. | X |
| A3: |
When the save data for your Xbox One has reached its limit, you may not be able to save any additional photos or replays. If you wish to save additional media, please delete some existing photos from the Album. As a general guide, you can save up to approximately 100 photos in total. |
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| Q4: | I am unable to change hairstyles, glasses or other costume details on the Character Select screen. | PS3™ Xbox 360 |
| A4: |
Hairstyles, glasses, and other costume details can only be changed on the Character Select screen in the PS4™ and Xbox One versions of the game. Additionally, there are also special hairstyles unique to the PS4™ and Xbox One versions of the game. |
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| Q5: | Can you tell me about post-launch DLC for the PS3™ and Xbox 360 versions of the game, as well as any patch or update plans? | PS3™ Xbox 360 |
| A5: |
We are approaching the limit of additional downloadable content we can provide for the PS3™ and Xbox 360 versions of the game due to hardware constraints. There is a possibility that you will be unable to download new DLC or patches and title updates for the game on those platforms. We are currently looking into the problem, and will issue a notification as soon as we have more information. Moreover, any previously released DLC, as well as preorder costume packs for Dead or Alive 5 Last Round can be used. The PS4™, Xbox One and Steam versions of the game do not have this particular issue. |
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| Q6: | I just bought an Xbox One and I am having trouble setting it up. | X |
| A6: | Please refer to this site for Xbox One support. | |
| Q7: | The game does not progress past the Title Screen. | X |
| A7: |
Please check the following site: http://support.xbox.com/en-US/xbox-one/games/game-freeze-solution (Answer the Yes/No questions to proceed.) Check your connection to Xbox Live There are times when you will your Xbox One will need to connect to Xbox Live. You can check the status of Xbox Live here. | |
| Q8: | How does the Throwdown Challenge icon work? | All |
| A8: |
When Throwdowns are set to "Accept" in Arcade, Versus (COM), or Free Training mode, you will be searching for an opponent as you play. If a potential opponent is found, a blue icon will appear at the bottom right of the screen. Use one of the commands below to send the player a Throwdown Challenge. The receiving player will see a red icon, at which point they can also enter one of the commands below to start the fight. PlayStation®4: Hold down the OPTIONS button, or press the touch pad button, or press △ + □ + × + L1 + R1 at the same time PlayStation®3: SELECT button Xbox One: View button Xbox 360: Back button |
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| Q9: | If I have triggered a Danger Zone or Cliffhanger once in the Tutorial without fulfulling the objective, I am unable to proceed because the event cannot be triggered again. | All |
| A9: |
Use one of the following commands to reset all stage events and character positions. (The same commands can also be used in Free Training, Combo Challenge, and other modes.) PlayStation®4: Hold down the OPTIONS button, or press the touch pad button + R2 PlayStation®3: SELECT button + R2 PlayStation®3: SELECT button + R2 Xbox 360: Back button + RT |
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| Q10: | What does the "Repeat" setting do in Combo Challenge? | All |
| A10: | This allows you to toggle whether or not to stay on the same combo after you have completed it successfully. | |
| Q11: | The Move Details window keeps changing pages. | All |
| A11: | Push the R3 button to lock or unlock the current Move Details page. A small key icon will show in the upper left corner when the page is locked. | |
| Q12: | Some costumes, such as the SENRAN KAGURA Mashup costumes, can be damaged/destroyed during gameplay. However, when carrying over data from another platform, these costumes will not use the damage effect during gameplay. | All |
| A12: |
(For PS4/Xbox One) Costume damage does not occur when Breast Motion is set to "Off" or "Natural" in the Options → Game Settings menu. (For PS3/Xbox 360) Costume damage is not supported. |
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| Topics | Platforms | |
|---|---|---|
| Q1: | Can I play online matches between different platforms, such as PS3™ and PS4™, or between Xbox 360 and Xbox One, etc.? | PS4™ PS3™ Xbox One Xbox 360 |
| A1: | You cannot play online matches between different platforms. | |
| Q2: | When will we be able to play the online modes? | PS4™ PS3™ X Xbox 360 |
| A2: | Playing in online modes without applying the version 1.01 update may cause unforeseen errors to occur, so please make absolutely sure to apply the update before playing the game. In addition, please refer to the known issues. | |
| Q3: | Can I connect to services such as Facebook or YouTube? | PS4™ PS3™ Xbox One Xbox 360 |
| A3: |
Dead or Alive 5 Last Round for PS4™, Xbox One and Steam cannot connect with Facebook or YouTube. Additionally, due to a change in Facebook policy, DOA5 Plus, DOA5 Ultimate and the PS3™ and Xbox 360 versions of DOA5 Last Round will be unable to link to Facebook (titles, achievements, photos and videos) from April 30, 2015. |
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| Q4: | What is meant by NAT type? | PS4™ PS3™ Xbox One Xbox 360 |
| A4: |
Your NAT type is used to determine what players you would be best matched with. There is a strong possibility that players with Type 3 (PS3™)/Strict (Xbox 360) will find it difficult to find matches, so it is recommended that these players change their settings as per the following: For PS3™ users For Xbox users Please note that we cannot answer any questions regarding these setup processes. |
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| Q5: | After changing hosts, a "Communication check failed" message is shown and the game returns to the main menu. | PS4™ PS3™ Xbox One Xbox 360 |
| A5: |
This message is displayed when you are unable to directly communicate with the host. For example, this may occur more often when a player with NAT Type 3 (PS3™)/Strict (Xbox 360) becomes the host. |
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| Q6: | I cannot search for a lobby or connect to one that has been created. | PS4™ PS3™ Xbox One Xbox 360 |
| A6: |
Make sure that both you and the host have text displayed in your information bars. If there is no text displayed, please refer to A8 below. |
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| Q7: | What does it mean when the connection icon is shown inside angular brackets (< >) instead of square ones ([ ])? | PS4™ PS3™ Xbox One Xbox 360 |
| A7: | Angular brackets < > are used to denote players with wireless connections, while square brackets [ ] are for those with LAN connections. | |
| Q8: | There is nothing displayed within my information bar. | PS4™ PS3™ Xbox One Xbox 360 |
| A8: |
Make sure that you are signed in to PSN℠ or Xbox Live. If nothing displays several minutes after signing in, restarting the game may fix the issue. If that does not work, the game may be in maintenance mode. Please wait a while and then try connecting again later. |
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| Q9: | I cannot upload a video to YouTube. | PS3™ |
| A9: |
Due to a change in YouTube policy, video uploads from Dead or Alive 5 Last Round on the PlayStation®3 system are no longer supported. |
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| Q10: | I cannot find a match. | PS4™ PS3™ Xbox One Xbox 360 |
| A10: |
Your network or router settings might be limiting network trafiic to one way. If that is the case, then you need to change your router settings to allow communication in order to use the P2P networking used by the game. Adjust network settings at your own risk. 1. Check the following pages to ensure that you are using the proper router settings. ▶︎PS4™ ▶︎PS3™ ▶︎Xbox One ▶︎Xbox 360 2. (If your router's UPnP setting is off) Ensure that the following ports are open: *If your router has the UPnP function enabled, it is possible for a port to be blocked even with the above settings applied. In those cases, please disable the UPnP function before configuring your port settings. *If your router has the UPnP function disabled, be sure to also disable the UPnP setting in the Network Settings menu of your PS3™ system as well. You need to open the following ports to enable network communication for your system.
■ PS4/PS3
TCP：80, 443, 3478, 3479, 3480, 5223, 8080, UDP：3478, 3479, 3658,
■ Xbox One
TCP：3074, 53, 80 UDP：88, 3074, 53, 500, 3544, 4500
■ Xbox 360
TCP：3074, 53, 80 UDP：88, 3074, 53 Please check the following pages for more details. ▶︎PS4™ ▶︎PS3™ ▶︎Xbox One ▶︎Xbox 360 3. Enable the ICMP setting for your router. *Now, please try searching for a new match again. 4. (If still unsuccessful) Check to see that the ports listed below are open: UDP 49152-65535 *Now, please try searching for a new match again. 5. (If still unsuccessful) If you are using a headset, please try disconnecting it. By doing so, it will reduce the risk of a communication failure when creating an online session. *Now, please try searching for a new match again. 6. (If still unsuccessful) It may be that there are no players who currently meet your specified search criteria. Try changing your search criteria, or wait a short while and try searching again. |
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| Q11: | There are lobbies without an antenna displayed. | PS4™ PS3™ Xbox One Xbox 360 |
| A11: |
Make sure that the ICMP setting on your router is enabled. If the antenna is still missing, the host may have the ICMP setting disabled. Although you may be able to join the lobby with no antenna present, it can fail if there is a connection problem between you and the host. |
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| Q12: | Will the World Rankings/Leaderboards be reset? | PS3™ Xbox 360 |
| A12: |
Due to game balance adjustments made to Dead or Alive 5 Last Round, all of the World Rankings/Leaderboards will be reset on February 17, 2015 at 0:00 (UTC). Any replay data that has been uploaded to the server will be deleted at this time. *Please note that the time for resetting the servers may be changed at any moment and without prior notice. |
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| Q13: | How does the Throwdown Challenge icon work? | All |
| A13: | Please see Answer #8 in the Online section. | |
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| Topics | Platforms | |
|---|---|---|
| Q1: | After installing the title update for Dead or Alive 5 Last Round on PS3™, players are unable to advance the game when forming a tag team with Hayate and Phase 4. | PS3™ |
| A1: | 3/18 Fixed in the 1.01A patch (Xbox One/Xbox 360)/1.02 patch (PS4/PS3) along with hang issues that occurred in other situations. Please refrain from forming the above tag team for the time being. We are currently planning to address this issue with a future update. | |
| Q2: | Pausing a replay when it shows a Power Blow being aimed may cause the game to crash. | PS4™ |
| A2: | 3/2 The 1.02 patch for PS4™/PS3® has been released. Please refrain from pausing the replay during the situation described above. We are currently planning to address this issue with a future update. | |
| Q3: | The game crashes while searching for an opponent or a lobby for Ranked Matches, Lobby Matches, and Throwdowns. | X |
| A3: | 3/2 The 1.01a patch for Xbox One/Xbox 360 has been released. As of February 20, 2015, we have found that crashes become more frequent as when there is heavy network traffic. You can avoid this issue in Training Mode, Arcade Mode, and Versus Mode by setting Throwdowns to Decline. We are currently planning to address this issue with our next update. | |
| Q4: | The game does not progress after initiating or cancelling a search for a Ranked Match or Lobby Match. | PS4™ |
| A4: | 3/18 Improved in the 1.02 patch for PS4. The user is now automatically signed out of PSN℠ as an interim fix. The full fix is planned for a future patch. Please try quitting the application or signing out of PSN and signing in again. We are currently planning to address this issue with our next update. | |
| Q5: | Sometimes the game freezes when switching from Training Mode, Arcade Mode, or Versus Mode to another mode. | PS4™ |
| A5: | 3/18 Improved in the 1.02 patch for PS4. The user is now automatically signed out of PSN℠ as an interim fix. The full fix is planned for a future patch. This can sometimes be avoided by setting Throwdowns to Decline. In addition, you can try quitting the application or signing out of PSN and signing in again. We are currently planning to address this issue with our next update. | |
| Q6: | The game does not work with arcade sticks. | X |
| A6: | 3/2 The 1.01a patch for Xbox One/Xbox 360 has been released. We are currently discussing possible solutions with hardware manufacturers. | |
| Q7: | I received an error message informing me that I was signed out of the network while I was playing in Arcade, Versus (COM), or Free Training mode. | PS4™ X |
| A7: | I received an error message informing me that I was signed out of the network while I was playing in Arcade, Versus (COM), or Free Training mode. | |
| Q8: | There are some differences between moves on different platforms. For example, when Zack starts a fight with a low kick hold in the Lab stage, the damage is different depending on the platform. The same goes for whether or not Nyotengu's Nowaki (←P+KP) lands after the Special Danger Zone is triggered on the lower level of Scramble. | All |
| A8: | A few moves have been found to behave differently on different platforms. These are planned to be fixed in future patches. | |
| Q9: | The game sometimes crashes when I press the OPTIONS button to use text chat during a Lobby Match. | PS4™ |
| A9: |
This can occur after applying PlayStation®4 system software version 2.50 if an external keyboard (e.g. USB keyboard, Bluetooth® keyboard) is connected to the PS4™ system. To prevent the game from crashing, you can either avoid having the external keyboard connected when using the on-screen keyboard or avoid pressing the OPTIONS button when the extenal keyboard is connected. We plan to fix this issue with a compatibility update for system software version 2.50. |
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| Q10: | Selecting Zack's Fighter Force costume on PlayStation®3 systems causes the game to crash. | PS3™ |
| A10: | Selecting Zack's Fighter Force costume when both of the following catalogs are installed will cause the game to crash. We plan to fix this in the next update. - DOA5LR Costume Catalog #09 (Fighter Force costume catalog) - DOA5LR Costume Catalog #10 (Deception collaboration costume catalog) |
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| Q11:NEW | In Ver.1.04, the game crashes sometimes in online matches. | PS4™ Xbox One |
| A11: | In Ver.1.04, the game crashes in online matches if the Move List is displayed. To prevent this issue, go to OPTIONS → GAME SETTINGS → FIGHT SCREEN INFO and set the Move List to OFF. This issue will be fixed in the next update. | |
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